Case Study: Peabody (London & Home Counties)

Challenge

Peabody, with 113,000 properties is one of the UK’s oldest and largest housing providers, was looking for cost-effective ways to improve energy efficiency across its social housing portfolio without incurring substantial expenses. Traditional funding options, like the Social Housing Decarbonisation Fund (SHDF), required significant co-funding contributions from providers. Peabody needed a solution that would allow them to upgrade their properties without a financial burden.

Solution

Delta Surveys Ltd proposed fully funded heating and insulation measures through ECO4. After a thorough evaluation of Peabody’s housing stock, Delta identified properties eligible for upgrades, including:

• Air Source Heat Pumps and Solar PV systems for 18 houses, valued at approximately £360,000.
• SolShare and High Heat Retention storage heaters for 36 flats, worth around £500,000.
• Delta Surveys Ltd managed all stages of the project, from surveying and funding application to coordinating installations and providing weekly progress updates.

Implementation

Surveying and Eligibility Assessment:

Delta Surveys Ltd evaluated Peabody’s housing stock, identifying properties that qualified for ECO4 funding and prioritising those with the highest potential for energy savings.

Funding Application and Processing:

Delta handled all administration and processing for ECO4 funding, securing a significant amount from Eon to cover installation costs at no expense to Peabody.

Installation and Resident Coordination:

Working closely with residents, Delta arranged convenient appointment times, including weekends where necessary, to minimise disruption. The installations were completed smoothly, with minimal inconvenience to Peabody’s tenants.

Ongoing Updates and Documentation:

Delta provided Peabody with weekly progress reports, feedback spreadsheets, and documentation for each installation, including 25-year guarantees for specific measures.

Results

Through this collaboration, Peabody achieved significant energy efficiency improvements across its housing stock at no cost, thanks to Delta Surveys Ltd’s ECO4-funded measures. The project delivered:

• Reduced energy costs and improved living conditions for residents.
  Estimated £860,000 in funded upgrades, achieving substantial savings for Peabody.
• A streamlined process for Peabody, with all administrative tasks handled by Delta, allowing them to focus on strategic goals.

Client Testimonial

“David and his team at Delta Surveys Ltd were professional, efficient, and highly organised. They coordinated directly with our residents, making the entire process seamless. The upgrades to our properties have made a noticeable difference, and all without a single expense. We highly recommend their services to other social housing providers.”

– Susan O’Brien, Senior Asset Coordinator, Peabody

Key Takeaways

• Cost Savings: 100% funding enabled Peabody to upgrade properties without financial input.
• Improved Resident Satisfaction: Delta’s coordination and considerate scheduling prioritised resident convenience.
• Environmental Impact: The energy-efficient measures contribute to Peabody’s sustainability goals and help reduce overall energy consumption.